Whether you are a solopreneur or a small business, chances are you have to manage a number of clients and everything that goes with them (invoices, emails, orders, contracts, etc.). This can quickly become complicated, especially if you need to share this information with other members of your team. Don't get me wrong, I love the old pen and post-it combo, but there comes a time when you need a little more organization in your life! And that's exactly what good customer relationship management (CRM) software can do for you. It might not sound very exciting, but you'll be surprised how dynamic these tools can be, with colorful drag-and-drop pipelines and "hot" lead notifications. In fact, the days of boring gray databases are long gone (with Nokia phones, Windows Vista, and dial-up modems).
And what's more, you can now access this extremely profitable software for free! Contents What is CRM software and why do I need it? Best Free CRM Software: Top 10 Best Free CRM Software Reviewed In Detail Best Free CRM Use Cases Conclusion: What is the best free CRM system? What is CRM software and why do I need it? CRM stands for Customer Relationship Management and refers to the approach to managing potential and existing customers. It allows companies to better organize and access customer data, digitally and in one place. These days, you can find a slew of easy-to-use CRM tools that even complete beginners can take advantage of. However, it has not always been so. Due to the complexity of the systems and the very high prices,
CRM software was generally only accessible to companies with huge budgets. With many tools now running in the cloud, this has helped drive down prices and led software developers to create much more user-friendly CRM systems. CRM software has evolved steadily since then, as standardized CRM solutions have been replaced by industry-specific ones, making it customizable enough to meet the needs of every business and help them manage their customer relationships. So what are the benefits of using a CRM tool? It will help you organize various processes within your organization (not just your sales process!) Access to real-time data You can monitor the performance of your sales agents Get a holistic view of your business Advanced reports and information Automate routine tasks Store files and documents such as contracts and invoices Email opened and click tracking Two-way synchronization with your email client and calendars (eg Gmail or Outlook) Mobile app And much more! Sounds pretty good, right? Let me introduce you to the best free CRM tools, tried and tested by us. Best Free CRM Software: Top 10